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AfterMarket Sales Engineer – Marine & Power Products | FAMCO | Dubai

 AfterMarket Sales Engineer – Marine & Power Products | FAMCO | Dubai

No two days are the same at Al-Futtaim, no matter what role you have. Our work is driven by the desire to make a difference and to have a meaningful impact with the goal of enriching everyday lives . Take our engaging and supportive work environment and couple it with a company culture that recognises and rewards quality performance, and what do you get? The chance to push the limits every single day.

As a humble family business that started on the banks of the Dubai Creek in the 1930s, Al-Futtaim has expanded to a presence in 31 countries, a portfolio of over 200 companies, and 42,000 employees. You’ll find us in industries ranging from automotive and retail, to finance and real estate, and connecting people with international names like Lexus, Ikea, Robinsons, and Adidas. Our team is proudly multicultural and multinational because that kind of diverse representation gives us the global mindset to grow and impact the people, markets, and trends around us.

Come join us to live well, work better, and be the best.

Sales Engineer – Marine & Power Products | FAMCO | Dubai

About The Position

We currently looking to recruit an experienced Aftermarket Sales Engineer for our FAMCO Marine and Power Product Division in Dubai. Reporting to the Divisional Manager, you will manage the sales of parts, service and service contracts to new and existing end users / customers who have purchased power & marine products and to provide technical and non-technical in-field support to the end users / customers.

Specifically, Your Key Responsibilities Are As Follows

·         Managing the sales of parts, service and annual service / maintenance contracts for gen sets & marine engines within UAE.

·         Develop & install parts and service marketing activities, “go to” market strategies and customer support package for each new installation. This includes recommended parts stocking, annual service contracts, menu priced repairs and re-man programmes.

·         Provide data and feedback to the FAMCO parts product and inventory management team on parts competitors, general and specific market prices, parts availability and parts requirements (old and new) to assist in fine tuning inventory stocking profile.

·         Manage and advise on the provision of credit facilities for new and existing customers and monitor the collection of receivables for parts and service within UAE.

·         Carry out prospecting and conversion activity for existing customers & not using FAMCO parts & service.

·         Provide up to-date competitive data from the field on existing and competitor installations through customer mapping in order to develop and enhance the FAMCO database.

·         To provide accurate monthly and quarterly forecast of parts and labour sales.

About You

The ideal candidate for this role should possess the following qualifications, knowledge and skills:

Minimum Qualifications and Knowledge: Either a Diploma or Degree in Mechanical Engineering with good knowledge of the aftermarket (parts & service) within marine & power products. You need to have knowledge of electrical, control & instrumentation systems & diesel engines.

Minimum Experience: Minimum 3 years’ experience with marine and power products

Job-Specific Skills: Problem solving, activity planning & organizing, ability to work with teams, high level of communication skills and technical acumen with the ability to learn new products technical changes to specifications & product features, benefits and innovations.

Behavioural Competencies : Ability to communicate easily with internal and external customers, open and honest and takes ownership to solve issues, responsible and has cultural awareness and empathy, should be flexible and demonstrate sound work ethics.


We’re here to provide excellent service but a little help from you can ensure a five-star candidate experience from start to finish.

Before you click “apply”: Please read the job description carefully to ensure you can confidently demonstrate why this opportunity is right for you and take the time to put together a well-crafted and personalised CV to further boost your visibility. Our global Talent Acquisition team members are all assigned to specific businesses to ensure that we make the best matches between talent and opportunities. We not only consider the requisite compatibility of skills and behaviours, but also how candidates align with our Values of Respect, Integrity, Collaboration, and Excellence.

As part of our candidate experience promise, we also want to make ourselves available to you throughout the application process. We make every effort to review and respond to every application.

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